The ACA is affecting hospital and medicine even from an employer viewpoint. Here are two articles for your perusal.
I wanted to thank you for the wonderful service your office provides. Words cannot describe how appreciative I am to receive such wonderful care from your employees. Each and every person in your office truly cares about us. It is heart-warming to experience this each time. I have told so many people about the care we get from everyone. The time each of you take with my son and I is just phenomenal.
I have been to many doctors who just try and rush you out the door. I have never felt like this at your office. After each appointment I am extremely satisfied with the quality of care that was given. Everyone goes above and beyond to make the experience as pain free as possible (especially with all of those vaccinations!)
Stephanie, Dara, and especially Natalie have bent over backwards to make sure all my questions have been answered regarding my son's health and have always made sure I understand what is going on as well. Natalie was kind enough to send me extra information regarding nutrition for my 9 month old son. She went out of her way to do this for me. She has helped me many times regarding questions, etc.
I love how everyone is so genuine. All of your employees seem to truly love their jobs--it is apparent. Your office is managed very well. It seems more like a family rather than just an office of workers.
Thank you Dr. Smith for your dedication and excellent service that you and your staff provide. I am blessed that my son is a patient at your office.
Have a great week.
I didn't know who exactly to send this to so I chose you! I just wanted to compliment you and your staff on the excellent care you provide to my kids! We have been coming to Dr Smith's practice for three years and have been pleased with the care provided every visit. Among my mom friends, I frequently hear horror stories about pediatricians who miss the mark in one way or another. When that happens, I just have to brag about Dr Ron and his staff!
I recommend you guys every chance i get and am so thankful to have reliable care for my three wild kids!
Katie M. (mom to A., E. and E.)
Thank you so much for taking the time to call us and call a prescription in for C. yesterday when you were closed. I wanted to let you know she is doing MUCH better and the ointment has helped where her eyes are not crusty anymore.
A big THANK YOU to you and also to your for family for taking the time to respond to me. I cannot express how grateful we are to have such a wonderful pediatrician for C.. It is hard to find good customer service these days and to know that we have a pediatrician that treats each child like his own is truly comforting. I wish you and your family a very Merry Christmas and a Happy New Year!
Have we told you that we tell everyone how much we LOVE your practice!!!! The fact that our children's doctor took, answered and mobilized via email at 8:30 PM!!! WE sooo appreciate all you and your wonderful TEAM does for our boys! Could you get a GP on staff so David and I could start coming to you???? THANK YOU AND HAPPY HOLIDAYS!
Mommy and L. went to the Minute Clinic at CVS and were swabbed. (Mommy didn't get a sticker bc she wasn't as good a patient as L.). The initial test was negative but they sent it off to be cultured. The results come back Wed? Thank you for responding. You're like the Magic Kingdom doctor! We've never had an experience like this!
I wanted to take a moment to share a couple of things with you. First, I continue to be so pleased with you and your staff. I had to bring J. in for a sick appointment, those pesky ears again, and it just happened to be Halloween. J. LOVED all of the costumes he saw the ladies wearing. He got the biggest kick out of it. He even wanted to take a picture with them and they kindly obliged and J. was so tickled over it. He especially liked the Wicked Witch who rode her broom up and down the hall for him! He talked about that all day long! What an awesome experience and the treat bag was an added bonus to make the trip special! So, thank you for all that you and your staff do to make my little J. smile!
...I just want to tell you that I am really happy with the service I get from your office. Everyone is so helpful and so accommodating. It's rare to find that in a business nowadays, never mind a doctor's office. I appreciate the fact that you and Dr. Smith are accessible also by email and mobile. It's very comforting to know that your office really cares about your patients.